If you are dissatisfied for any reason, please enclose your invoice, reason for return and carefully packed items in re-saleable condition and return within 30 days of order date via USPS. Once we receive your return, we will refund the merchandise price. If we shipped you the wrong item or otherwise made an error, we'll also refund your return postage.
If you wish to make an exchange, please give us a call or send us an email and together, we’ll figure out the best way to proceed.
Thanks to our wonderful packing department, very few of our orders arrive damaged. If your order is one of the unlucky packages and your box looks damaged, try refusing receipt. If you’ve already accepted the shipment, please contact us as soon as possible and we’ll do our best to help resolve the situation. Be sure to save all of the packaging in case we opt to file an insurance claim. If it was a one-of-a-kind item, don’t worry, we can usually resolve claims successfully within 5-7 days. If your item is in stock, we can usually ship another right out while the claim is pending.